Appointments

To request an appointment please click here and complete our Rapid Health Triage questionnaire, this service is open between 8 am and 6.30 pm, Monday to Friday.

If you do not have an email address, or you do not have internet access (via smartphone, tablet or PC), then please phone or visit reception Monday to Friday between 8:00 am and 6:30 pm and our reception team will be able to support you completing the questionnaire.  

The same-day urgent triage list is managed by the duty team (which is made up of several clinicians). There is no choice with who you speak to for an emergency appointment, as this depends on who is allocated duty that day.

Routine face-to-face / telephone appointments can be booked up to 28 days ahead.  

The majority of our appointments are ten minutes in duration. We ask that you try to observe the “One Problem per Appointment” ethos. We strive to deal with each medical problem to the highest standard, which is difficult if we are asked to deal with multiple problems in one appointment slot.

If you arrive more than 5 minutes late for your face-to-face appointment, you may be required to rebook your appointment.

Do you struggle to attend an appointment at Stamford House Medical Centre for reasons completely out of your control? For example with traffic and working hours you cannot manage to get to the surgery before the doors close at 6:30 pm?

Then worry no more! There are now out of hours consultations.

Patients registered with a GP in Ashton can now book doctors, nurses, health practitioner and blood appointments either in the evenings or at weekends.  These are at Stamford House too.

When are the appointments available?

Monday - Friday: 6:30pm to 8pm

Saturday - 9am to 5 pm

How do you book the appointments?

Please ring us on 0161344 0803 and let our friendly reception team know you need an evening or weekend appointment. They will help you arrange this

If possible please try to telephone reception before 10:30am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you find that you cannot keep it please let the surgery know so that it can be given to someone else who needs to be seen by a doctor. 

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• using the GP online system via the link at the top of this page
• phone us on 0161 344 0803, Monday to Friday from 8am
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need an interpreter
• if you have any other access or communication needs